Security and Privacy
Last Updated: July 15, 2020
WE MAY MODIFY THIS POLICY AT ANY TIME. ALL CHANGES WILL BE EFFECTIVE IMMEDIATELY UPON POSTING TO THE SITE. MATERIAL CHANGES WILL BE CONSPICUOUSLY POSTED ON THE SITE OR OTHERWISE COMMUNICATED TO YOU.
IF YOU ARE A CALIFORNIA RESIDENT, PLEASE SEE YOUR CALIFORNIA PRIVACY RIGHTS FOR ADDITIONAL TERMS THAT MAY APPLY TO YOU.
If you use this Site, you must comply with our Term of Use (“Terms”) found here.
1. Categories of Personal Information We Collect
We may collect the following categories of Personal Information, which is information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household (“Personal Information”):
A. Identifiers: Identifiers such as: a real name, alias, unique personal identifier, online identifier, internet protocol address (“IP Address”), email address, account name, physical address, month, day and year of your birth.
B. Customer Records: Any of the following types of information: credit card number, debit card number, signature, and telephone number.
C. Commercial Information: Commercial information, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.
D. Biometric Information: Biometric information such as: Keystrokes.
E. Internet Activity: Internet or other electronic network activity information, including, but not limited to, browsing history, search history, and information regarding a consumer’s interaction with an internet website, application, or advertisement.
F. Geolocation Data: Geolocation data.
G. Employment Information: Professional or employment-related information, including information you provide when you apply for a job.
H. Inferences: Inferences drawn from any of the information identified in this subdivision to create a profile about a consumer reflecting the consumer’s preferences, characteristics, psychological trends, preferences, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.
This Policy does not apply to any data that is publicly available.
2. Categories of Sources
We may collect all categories of Personal Information listed above from the following categories of sources:
SOURCE 1: We Collect Personal Information Directly From You.
We collect Personal Information that you provide directly to us. You may need to provide Personal Information to use certain Site features, for example, to create online accounts, purchase products or services, contact us via email, phone, Live Chat or our Contact Us form (where we may retain your message’s content and our response), submit job application materials, receive or request data from us (e.g., catalogs and newsletters), and respond to communications from us (e.g., surveys and promotional offers).
To create an online account, you must submit your name and email address, and create a password This data is used to populate a profile within your account.
Order & Payment Data
Marketing Communications; Opt-Out
If you opt-in to receive marketing communications from us, we will collect your name, email, mailing address, and phone number. We use this information to send you promotional and other electronic and hardcopy communications. We may use third-party providers to deliver communications to you. You may opt-out of such emails by using the unsubscribe link in the email or contacting us at email@example.com with “Unsubscribe” in the subject line. To opt-out of other communications (e.g., postal marketing and telemarketing), please contact us as set forth below. Opting out of marketing communications does not opt you out of communications about your account or transactions.
User- Generated Material - Feedback.
You are responsible for any comments, data, images, text, photos, artwork, audio, videos, and other content and material that you create, post, upload, transmit, display, publish, distribute, broadcast, or otherwise submit using the Site (together, “User-Generated Material”). User-Generated Material that you submit is posted on the Site at your own risk. With regard to User-Generated Material consisting of Utrecht comments or feedback about our Site, the content on the Site, or our products or services ("Feedback"), we will not treat that Feedback as confidential and we may use that Feedback for any purpose in our sole discretion so long as it does not personally identify you. Feedback will be used without attribution or compensation to you.
Applying to Work with Company
We will use your job application to evaluate your qualifications and to consider or respond to your application for employment. Your submission of a job application does not in any way require us to review that application or consider you for employment.
If you send us your job application materials directly, we will only use and share those job application materials to evaluate your qualifications to work with Company and its affiliates.
Sweepstakes & Contests
We may offer sweepstakes or contests. To participate you must submit certain data, which may include your name, email, organization name and type, phone number, physical address, other Personal Information and content such as artwork and other content We use information we collect from sweepstakes and contests (i) to contact you with promotional and related communications, (ii) to share with third-party service providers to assist in the sweepstakes or contests, and (iii) subject to additional terms provided to you at such time.
Live Chat Conversations
If you use our Live Chat feature, we will collect all text and other data that you submit via that chat feature. If you use Live Chat while signed into your Company account, we may link the submitted data to your account.
SOURCE 2: We Collect Personal Information Automatically
We automatically collect certain Personal Information from you when you access our Site. For examples, we may collect information such as the websites you visit before or after you visit the Site, pages you click-on on the Site, IP address, location information, search requests, browser type, operating system, data and time you visit the Site, the amount of time spent on the Site, and the device you use to access the Site.
We may collect data about how you use (i) your online account, and (ii) the Site when you are logged into your account. For example, if you use the Site while signed into your Utrecht account, we will collect information on how you use your account and the Site, for example, the items and information that you add to your Utrecht wish lists. We will also collect any information you provide to create BlickU course supply lists, including the name of the school, the name and email address of the instructor, and course-related information. You can publish your BlickU lists for public viewing by selecting that option in your account. If you choose to email a BlickU list to students or other persons, you will be required to input those email addresses. We will use those email addresses to send a one-time email containing the message you have provided linking to the BlickU course supply list.
IP Addresses and Related Data
As you browse, order products via, and otherwise use the Services, third party service providers as well as the servers used to operate and provide the Services may collect data pertaining to you and the equipment, software, and communication methods you use to access the Internet and the Services, including Internet protocol (“IP”) addresses assigned to the computer from where you access the Internet, your Internet service provider (ISP), your device ID number, your approximate geographic location, your browser type, the pages you access on the Services, the websites you access before and after visiting the Services, your activity and your path through the pages of the Services, the length of time you spend on the Services, date and time stamps, and clickstream data. Utrecht does not use this information to identify or contact individual users. We use this data to administer the Services and its servers, to generate statistical information, to monitor and analyze Services traffic and usage patterns, to monitor and prevent fraud, to investigate complaints and violations of our policies, and to improve the Services’ content and the products, services, and materials, and other content that we describe or make available through the Services. We may combine this information with other Personal Information, information obtained from third parties or both for the purposes discussed below.
Cookies & Other Tracking Technologies
Why do we collect Cookies?
- make our Site function properly;
- provide personalized experiences;
- tailor our interactions with you;
- help with our marketing efforts;
- provide us with valuable data and statistics about the usage and effectiveness of our Site and to help us improve our Site; and
- help us improve our services.
What type of information do Cookies collect?
The Cookies on our Site may collect information such as:
- IP addresses assigned to the computers and other devices you use;
- your internet service provider;
- device ID number;
- approximate geographic location;
- browser type;
- Site pages visited;
- websites you access before and after visiting the Site, and
- data related to how and when you use the Site.
We may combine information from Cookies with Personal Information, including data obtained from third parties.
How long do Cookies last?
A Cookie can either be a “session” Cookie or a “persistent” Cookie. Session Cookies exist only for so long as you are visiting the applicable Site and are typically deleted when you exit your web browser. Persistent Cookies exist for a set period of time, for example, up to several months or years. Each time you visit a Site that has implemented a persistent Cookie, the persistent Cookie is renewed and that Cookie will remain active until its predetermined expiration date. You can manually delete persistent Cookies through your browser settings.
Flash cookies differ from other browser cookies regarding the amount and types of data collected and how the data is stored. Your browser will not remove and cannot manage Flash cookies in the same way as other Cookies. To learn about managing your Flash cookie settings, visit the Flash player settings page on Adobe’s website here.
We are not responsible for third-party Cookies.
Cookies may either be “first-party” or “third-party” Cookies. A first-party Cookie allows your web browser to talk to the actual Site that you are visiting (i.e. this Site). A third-party Cookie allows your web browser to talk to a third-party website, such as the source of an ad that appears on the website you are visiting or a third-party analytics provider. We do not have control over third-party Cookies. Third-party Cookies are not governed by this Policy.
How do you manage Cookies or opt-out?
Most browsers automatically accept cookies. You can disable this function by changing your browser settings, but disabling cookies may impact your use and enjoyment of the Site. Not all features or functions of the Site may work properly if you disable Cookies. You cannot disable all Cookies, such as Cookies that are essential to the functioning of the Site.
Google Analytics’ Advertising Features
Additionally, we have enabled and implemented the following Google Analytics Advertising Features: Remarketing with Google Analytics, Demographics and Interest Reporting, Segments, DoubleClick Campaign Manager Integration, and DoubleClick Bid Manager Integration. Remarketing with Analytics uses Google Analytics cookies to serve advertisements to you across the Internet based on your visits to the Services. Demographics and Interest Reporting uses a third-party cookie to collect information about our Services traffic by tracking users across websites and across time, which generates a report for us to better understand our Services users. Segments allows us to isolate and analyze subsets of Services users by sorting our Google Analytics data. DoubleClick Campaign Manager Integration and DoubleClick Bid Manager Integration allow us to view, analyze, and create remarketing lists using our DoubleClick Campaign data. To opt out of remarketing advertising provided through Google, to customize your ad preferences, or to limit Google’s collection or use this information, visit Google’s Safety Center and Google’s Ad Settings and follow Google’s personalized ad opt-out instructions. Opting out will not affect your use of the Services.
We also use Google AdWords, an online advertising service provided by Google, to serve ads on our behalf across the Internet and sometimes on the Services. Google uses your Internet searches, cookies, and similar identifiers (e.g., pixel tags) to collect anonymous information about your visits to the Services and your interaction with our products and services to generate targeted advertisements to you on other websites that you visit across the Internet. To opt out of remarketing advertising provided through Google, to customize your ad preferences, or to limit Google’s collection or use this information, visit Google’s Safety Center and Google’s Ad Settings and follow Google’s personalized ad opt-out instructions. Opting out will not affect your use of the Services.
Advertising Networks, Personalized Advertising, Remarketing, and Retargeting
From time to time the Services may use or participate in advertising networks and related advertising services that are managed and provided by third-party advertising servers, advertising agencies, technology vendors, and research firms. These services collect anonymous information about your visits to and interactions with the Services and other websites and will use that information to target advertisements for goods and services. The information collected may be associated with your personal information. These targeted advertisements may appear on the Services or on other websites. Advertising networks often gather data about consumers who view advertisements to make inferences about a consumer’s interests and preferences, which enables their computers to deliver advertisements directly targeted to the consumer’s specific interests. This practice is often referred to as “online behavioral advertising.” For example, a third-party advertising network might collect the type of Internet browser you use, the type of computer operating system you use, the domain name of a website you visit, whether or not you visit specific pages of the Services and other websites, the location of your Internet service provider, the date and time of a visit to a website, and other interactions between you and a website.
To change your preferences with respect to certain online ads and to obtain more information about third-party ad networks and online behavioral advertising, visit National Advertising Initiative Consumer opt-out page or the Digital Advertising Alliance Self-Regulatory Program. Changing your settings with individual browsers or ad networks will not necessarily carry over to other browsers or ad networks. As a result, depending on the opt-outs you request, you may still see our ads.
Single Sign-On (Career Portal Only)
In addition to the approximate geographic location information collected as discussed above, we may, with your consent, access more specific location information in order to enhance the user experience and increase the usefulness of the Services. This includes both geographical location information that you input using the Services (e.g., using our Find a Store feature) and geographical location information collected by device-based location services (including GPS data). You may choose to allow us to access your location by granting the Services access to your location when prompted or through your device’s location services settings.
SOURCE 3: We Collect Personal Information From Third-Party Sources.
We obtain data about individuals from various third-party companies and public sources and we may combine that data with Personal Information or other data we collect. This enhances our existing data about our users (e.g., adding address data), improves our ability to contact you, and enhances our marketing capabilities.
3. Purpose for Collecting Personal Information
We may use all categories of Personal Information listed above for the following business purposes:
As Stated or Agreed to at the Point of Collection
We may use Personal Information for the purposes stated or agreed-to (or as is obvious) at the point of collection. For example, we use Personal Information to process and communicate with you in connection with your purchases and account and to provide you with information and communications that you request. Your location information will be used to identify Utrecht locations near you and to understand where our users are located. If you provide us with your telephone number in connection with your account, we may call you at that telephone number regarding your purchases and account. We will make User-Generated Material available to other users of the Services as applicable. For example, if you submit materials while entering an online Utrecht contest or if you submit product reviews, other users of the Services will be able to view, copy, and use that content. If you contact us for support or assistance in using the Services, we may use Personal Information to determine whether or not your system meets the minimum requirements needed to access and use the Services and otherwise to contact you regarding your request. We may also use Personal Information as requested or consented to by you.
Communication with You
Sharing Collected Information with Our Service Providers
We may share Personal Information with our management and hosting suppliers, payment processors, marketing and public relations service providers, email service suppliers, and other suppliers as necessary for us to provide the Services and our products and services to you and as may otherwise be permitted by applicable law. Our suppliers are authorized to and may use and disclose Personal Information as necessary for them to provide the applicable services to us.
Sharing Personal Information with Other Third Parties
Like other companies in our industry, we may rent, exchange, or otherwise share names and mailing addresses with companies offering products or services that we think may be of interest to you. If you do not wish to receive catalogs or solicitations from those third parties, please call us at 1-855-997-3172, email us at firstname.lastname@example.org, or write us at Utrecht, P.O. Box 1267, Galesburg, IL 61402-1267. Please include the phrase “California Privacy Request” in the subject line of any email request. Please also identify the domain name of the website you are inquiring about and include your name, email address, and mailing address in any request. Additionally, you may opt out of receiving communications from any such third party pursuant to such third party’s policies. We do not control any third parties or their policies.
We may aggregate Personal Information and to create anonymous aggregate data on users of our Site, which describes users as a group but does not reveal the identity of individual users. We may use aggregate data to understand users’ needs, to determine user demographics and usage patterns, to determine what kinds of products and services we can provide, and to improve and enrich our products and services and the Sites.
Evaluation and Improvement of the Site
We may use Personal Information: to analyze, develop, and improve the content, materials, products, and services that we make available through the Site and the Sites’ functionality; to inform marketing and communication plans and strategies; to evaluate user needs and customize content, promotional emails, and your browsing experience; and for other legitimate and lawful business purposes.
We use Personal Information for administrative purposes, such as managing your accounts, facilitating transactions, to inform our business strategies, to understand the Site’s demographics and user preferences, for evaluating applications, and managing profiles.
We use Personal Information for Site management, such as troubleshooting problems, improving the content and functionality of the Site, statistical and other analyses of the Site, and to customize the Site to you and our users.
We may use Personal Information to send you promotions or to perform targeted advertising, to notify you of new services, products or programs, to notify you of new features of our Site, to notify you of changes to our Terms or this Policy, and for other similar communications.
To Protect Our Rights
We may use Personal Information to protect our legal rights or interests, or those of third parties, including to bring a legal action against you or anyone who may be causing harm to us, our Site, or to other users of the Site. We may also use Personal Information to address any DMCA claims or counterclaims to seek business, financial or legal advice, and to respond to other legal requests.
4. Categories of Third Parties With Whom We Share Personal Information
We may share all categories of Personal Information listed above with the following categories of third parties:
Employees and Affiliates
Third-Party Service Providers
We may share Personal Information with our third-party service providers, suppliers, consultants, agents, partners and representatives that provide services for us, with whom we have contracted with to protect such Personal Information. For example, we may share Personal Information with service providers to help us host and manage the Site; provide targeted advertising and other marketing; improve the content and functionality of the Site; provide public relations services, perform data analysis and statistical analysis; troubleshoot problems with the Site; provide payment processing services and online storefronts; provide public relations; provide learning management systems; provide email services; provide data processing; provide security and verification services; and support or provide the security of the Site.
Government Officials / Law Enforcement
We will cooperate with law enforcement and other governmental agencies, and may disclose Personal Information: (i) if we believe in good faith we are legally required to disclose that Personal Information, (ii) if we are advised to disclose Personal Information by our legal counsel, or (iii) when necessary to identify, contact or bring a legal action against someone who may cause or be causing harm to, or interfering with the legal rights of, Company or any other party.
We may share Personal Information with certain service providers that are our professional advisors, such as our attorneys, accountants, financial advisors and business advisors, in their capacity as advisors to Company.
Security and Protection of Rights
We may share Personal Information with third parties to the extent permitted by applicable law, including in the event of a subpoena, court order, or law enforcement request. Utrecht will use Personal Information and share it with third parties if we believe doing so is necessary to operate the Services or to protect our rights or the rights of others, including disclosing information necessary to identify, contact, or bring legal action in the event of a violation of our contracts, terms, or policies.
Change in Ownership
We may share Personal Information with third parties when explicitly requested by or consented to by you, or for the purposes for which you disclosed the Personal Information to us as indicated at the time and point of the disclosure (or as was obvious at the time and point of disclosure).
5. Categories of Personal Information Sold, Rented, Released, Disclosed, Disseminated, Made Available, Transferred or Communicated for Valuable Consideration
In the last 12 months we sold, released, disclosed, disseminated, made available, transferred, or communicated the following categories of Personal Information for valuable consideration to certain third parties. See the section above titled “Categories of Personal Information We Collect” for more detail on the type of Personal Information in each category.
- Category A: Identifiers
- Category C: Commercial Information
- Category D: Biometric Information
- Category E: Internet Activity
- Category F: Geolocation Data
- Category H: Inferences
6. Categories of Personal Information Disclosed For a Business Purpose
In the last 12 months we disclosed the following categories of Personal Information for our or one of our service provider’s operational purposes. See the section above titled “Categories of Personal Information We Collect” for more detail on the type of Personal Information in each category.
- Category A: Identifiers
- Category B: Customer Records
- Category C: Commercial Information
- Category D: Biometric Information
- Category E: Internet Activity
- Category F: Geolocation Data
- Category G: Employment Information
- Category H: Inferences
7. Use and Disclosure of De-Identified or Aggregated Information
Company may collect, use, share, transfer and otherwise process de-identified and aggregated information that it receives or creates for any purposes in its sole discretion, in compliance with applicable laws. Company is the sole and exclusive owner of such de-identified and aggregated information, including if Company de-identifies Personal Information so that it no longer considered Personal Information under applicable laws.
The Site is not directed at children 16 years of age and under. We do not knowingly collect, use, or share Personal Information from children 16 or under. If a parent or legal guardian learns that their child provided us with Personal Information without his or her consent, please contact us and we will make commercially reasonable attempts to delete such Personal Information.
For clarity, we do not sell the Personal Information of anyone 16 years old or under without affirmative authorization.
9. Social Media
We are active on social media, including Facebook, YouTube, Twitter, Instagram and LinkedIn (“Social Media”). Anything you post on Social Media is public information and will not be treated confidentially. We may post (or re-post) on the Site and our Social Media pages any comments or content that you post on our Social Media pages. YOU AGREE TO HOLD COMPANY AND ITS AFFILIATES HARMLESS AND WITHOUT LIABILITY FOR THE RESULTS OF ANY AND ALL CONTENT YOU POST ON COMPANY’S SOCIAL MEDIA.
Your use of Social Media is governed by the privacy policies and terms of the third parties that own and operate those websites and not by this Policy. We encourage you to review those policies and terms.
10. Data Security
We use commercially reasonable technical and organizational measures to help secure Personal Information against loss, misuse, and alteration appropriate to the type of Personal Information processed. If a breach of your Personal Information occurs, we will notify you of the breach if required under applicable law.
YOU UNDERSTAND THAT NO DATA TRANSMISSION OVER THE INTERNET OR DEVICE CAN BE GUARANTEED TO BE 100% SECURE. WHILE WE STRIVE TO PROTECT PERSONAL INFORMATION, WE DO NOT GUARANTEE THE SECURITY OF PERSONAL INFORMATION AND YOU PROVIDE PERSONAL INFORMATION AT YOUR OWN RISK.
11. Access from Outside the United States
If you access the Site from outside the United States, please be aware that Personal Information may be transferred to, stored in, and processed in the United States. Certain governmental authorities may not consider the level of protection of Personal Information in the United States to be equivalent to that required by the in other jurisdictions.
12. Third-Party Websites
If you have any questions you may contact us as set forth below:
Utrecht Art Supplies
P.O. Box 1267
Galesburg, IL 61402-1267
Toll-free: (855) 997-3172