Customer Service

It takes a dedicated team to provide the great art materials and outstanding service that our customers have come to expect from us.  Everyone from our paint mill, office and warehouse are personally a part of every order you receive.

We strive to bring you the broadest selection of fine art materials and supplies at the best possible prices.  At our Brooklyn, NY Paint Mill we continually work to produce superior Artists Oil Paints, Artists Acrylic Paints and Artist Watercolors.  Our buyers are always searching for new products and looking to expand our art materials offering. Our Customer Service and Warehouse teams make every effort to ensure that your order is delivered to you quickly and error free.

Your satisfaction is our goal. If you are not satisfied with your order in any way please do not hesitate to email us at customerservice@utrecht.com or to call our Customer Service Department at 1-800-223-9132.  Our representatives are available 8am - 7pm Weekdays, 9am - 5pm Saturdays, EST. You can call for assistance in ordering, checking on an order or if you need advice on how to use a product. Our knowledgeable staff will be happy to assist you in any way. We also have bi-lingual Spanish operators if you need help en Español available Monday to Friday.

Thank you very much for shopping at Utrecht Art Supplies.

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