CONTACTING UTRECHT

Thank you for your support and interest in Utrecht Art Supplies.

• Please choose the best avenue for contacting us given your situation

CUSTOMER SERVICE BY PHONE:

1-800-223-9132
8am - 7pm EST Weekdays
9am - 5pm Saturday

EMAIL: UTRECHT's PREFERRED METHODS FOR RECEIVING EMAIL

We have 3 preferred ways for you to communicate with us via email. Using these methods delivers your inquiry or comment to the right party faster and reduces our spam volume, which then allow us to process your request in a more timely manner. Please choose your option based on the nature of your message. When in doubt, use the customer service form.

1. Technical Product Questions - Ask The Experts
2. Customer Service Questions, Comments
3. Email Address Changes, Site Comments or Problems
   1. If reporting a problem, please include the text from any error message you received, if possible, in your message as that will be helpful.
   2. If your message is time sensitive and requires a response, please use the customer service method.

. . . art material use and safety, making, handling or storing artwork advice . . .

Please use our 'Ask the Expert' feature to submit technical questions. One of our technical experts will reply promptly.

• Information regarding your technical question may be added to the FAQs we post in that section of our site or otherwise used for the education of our customers.
• Any questions that get posted or used are used anonymously.

please use the form below to email our customer service department.

If you would like a response via email, please include your email address. Otherwise, let us know how to contact you in the message portion of the form. Emails requiring or requesting a response are usually answered within a business day.

Name (optional and helpful)
Email Address (include if you want your reply via email)
Subject (optional)
Your Question or Comment (required, will accept approximately 250-300 words)
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